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Privacy Policy

1. Introduction

Welcome to AirlineCompensation.us. Your privacy is important to us, and we are dedicated to safeguarding your personal data. This Privacy Policy explains how we collect, process, store, and protect your information. By accessing or using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect and process the following types of data:

  • Personal Information: Name, email address, and phone number.
  • Flight Details: Flight number, airline name, travel dates, and booking references.
  • Financial Information: Bank account details (only when compensation is successfully secured).
  • Communication Records: Emails, chat logs, and correspondence with our support team.
  • Technical Data: IP address, browser type, operating system, and cookies.

3. How We Use Your Information

Your personal data is collected and processed for the following purposes:

  • To process and manage your compensation claims efficiently.
  • To provide updates on the status of your claim.
  • To comply with legal and regulatory requirements.
  • To improve our services and website performance.
  • To detect and prevent fraudulent activity.

4. Legal Basis for Data Processing

We process your data based on the following legal grounds:

  • Performance of a Contract: To fulfill our obligations in managing your compensation claim.
  • Consent: When you explicitly agree to receive marketing communications.
  • Legitimate Interests: For improving our services, fraud prevention, and ensuring platform security.

5. Data Retention Policy

We will retain your data only as long as necessary to:

  • Complete your compensation claim.
  • Fulfill legal and regulatory obligations.
  • Resolve disputes and enforce agreements.

When your data is no longer required, it will be securely deleted or anonymized.

6. Sharing Your Information

Your personal information may be shared with:

  • Airlines: To process and secure compensation claims.
  • Legal Partners: When legal escalation is required for a claim.
  • Payment Providers: For secure transfer of compensation payments.
  • Regulatory Authorities: If legally obligated.

We will never sell or rent your personal data to third parties.

7. Data Security

We take data security seriously and implement robust security measures, including:

  • Data encryption during storage and transmission.
  • Secure servers with restricted access.
  • Regular vulnerability assessments and system audits.

While we strive to protect your data, no security system is entirely impenetrable.

8. Your Rights Under GDPR

Under GDPR and applicable laws, you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data.
  • Right to Restrict Processing: Limit how your data is used.
  • Right to Data Portability: Transfer your data to another provider.
  • Right to Object: Object to specific data processing activities.

To exercise any of these rights, please contact us at support@airlinecompensation.us.

9. Cookies Policy

We use cookies to:

  • Enhance website functionality and performance.
  • Analyze website traffic and user behavior.
  • Provide a personalized user experience.

You can manage or disable cookies via your browser settings. For more details, please see our Cookie Policy.

10. Third-Party Links

Our website may include links to third-party websites. AirlineCompensation.us is not responsible for the privacy practices of external sites. Please review their privacy policies before sharing any personal data.

11. Updates to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

  • Any changes will be communicated via email or prominently displayed on our website.
  • Continued use of our services after updates signifies your acceptance of the revised policy.

12. Governing Law

This Privacy Policy is governed by and interpreted in accordance with the laws of the United States.

13. Dispute Resolution

In the event of disputes arising from this Privacy Policy, the resolution will follow these steps:

  • Mediation or arbitration in compliance with US legal standards.
  • If unresolved, disputes will be referred to competent US courts.

14. Force Majeure

AirlineCompensation.us shall not be held liable for any delays or failure in services caused by events beyond our control, including:

  • Natural disasters
  • Airline insolvency
  • Government regulations
  • Cybersecurity attacks

15. Indemnification

You agree to indemnify and hold AirlineCompensation.us harmless from any claims, damages, or legal fees resulting from:

  • Violations of this Privacy Policy.
  • Misuse of our services.
  • Providing false or incomplete information.

16. Acceptance of Privacy Policy

By accessing and using AirlineCompensation.us, you confirm that you have read, understood, and agree to this Privacy Policy.

17. Contact Us

FFor questions, concerns, or requests regarding your personal data, please contact us: support@airlinecompensation.us