Terms and Conditions

1. Introduction

Welcome to AirlineCompensation.us. By accessing or using our website and services, you agree to these Terms and Conditions. If you do not accept these terms, please refrain from using our services.

2. Definitions

• Service: Assistance provided by AirlineCompensation.us in claiming compensation for flight delays, cancellations, and denied boarding.
• User: Any person or entity using the services provided by AirlineCompensation.us.
• Claim: A formal request submitted to an airline by AirlineCompensation.us on behalf of a User for compensation.

3. Scope of Service

AirlineCompensation.us serves as an intermediary between passengers and airlines, assisting in securing compensation under:

• EC Regulation 261/2004 (EU Law)
• Montreal Convention (International Law)
• US Department of Transportation (DOT) Policies

Our services include claim evaluation, submission, negotiation, and legal escalation if necessary.

4. User Responsibilities

By using AirlineCompensation.us, Users agree to:

• Provide accurate and truthful flight details (e.g., flight number, departure dates, booking references).
• Submit all necessary supporting documentation (e.g., boarding passes, tickets, receipts, airline communications).
• Avoid submitting the same claim directly to the airline after initiating the process through AirlineCompensation.us.
• Notify AirlineCompensation.us promptly if compensation is received directly from the airline.

5. No Win, No Fee Policy

• AirlineCompensation.us operates on a No Win, No Fee basis.
• If the claim is successful, a service fee (a percentage of the final compensation amount) will be deducted before transferring the remaining funds to the User.
• If the claim is unsuccessful, no fees will be charged.

6. Payment Terms

• Compensation payments will be processed securely and transferred to the payment details provided by the User.
• Users are responsible for ensuring the accuracy of their payment information.
• AirlineCompensation.us is not responsible for any delays caused by incorrect payment details.

7. Intellectual Property Rights

• All content available on AirlineCompensation.us, including text, graphics, logos, software, and images, is the intellectual property of AirlineCompensation.us and is protected by copyright laws.
• Unauthorized use, reproduction, or distribution of content is strictly prohibited.

8. Privacy and Data Protection

• AirlineCompensation.us is committed to protecting personal data in accordance with GDPR (General Data Protection Regulation) and other applicable data protection laws.
• Personal information is collected, processed, and stored exclusively for claim processing purposes.
• For more details, refer to our Privacy Policy.

9. Limitation of Liability

• AirlineCompensation.us will not be held liable for indirect, incidental, or consequential damages resulting from the use of our services.
• While every effort is made to secure successful compensation outcomes, AirlineCompensation.us cannot guarantee success in all claims due to external factors such as airline insolvency or extraordinary circumstances.
• The User is responsible for ensuring the accuracy of the information provided.

10. Termination of Services

AirlineCompensation.us reserves the right to terminate or suspend services under the following circumstances:

• Violation of these Terms and Conditions.
• Submission of false or fraudulent information by the User.
• Failure to cooperate with AirlineCompensation.us during the claim process.

11. Changes to Terms and Conditions

• AirlineCompensation.us reserves the right to modify or update these Terms and Conditions at any time.
• Significant changes will be communicated via email or website notifications.
• Continued use of our services after changes implies acceptance of the updated terms.

12. Governing Law

These Terms and Conditions are governed by and interpreted under the laws of the United States.

13. Dispute Resolution

• Any dispute arising under these Terms and Conditions will be resolved through arbitration or mediation in accordance with US legal standards.
• If arbitration fails, disputes will be settled in competent US courts.

14. Force Majeure

AirlineCompensation.us will not be liable for failure or delay in fulfilling obligations caused by events beyond our control, including but not limited to:

• Natural disasters
• Airline insolvency
• Government actions
• Strikes or labor disputes

15. Indemnification

Users agree to indemnify and hold AirlineCompensation.us harmless from any claims, losses, damages, or legal fees arising from:

• Violation of these Terms and Conditions.
• Misuse of our services.
• Failure to provide accurate information.

16. Refund Policy

• Fees are applicable only for successful claims.
• If compensation is received directly from the airline after AirlineCompensation.us initiated the claim, the agreed service fee will still apply.

17. Communication

• Official communication will take place via email and our online platform.
• Users are responsible for checking their provided email regularly for updates.

18. Acceptance of Terms

By using AirlineCompensation.us, you confirm that you have read, understood, and agree to these Terms and Conditions.

19. Contact us

If you have any questions or require clarification regarding these Terms and Conditions, please reach out to us: support@claimflights.us